Privacy Notice

SHINE MEDICARE CONSULTANT operates this website. For the purposes of this notice, Shine Medicare Consultant is responsible for personal data collected through this website.

Registration No.: 202503008070 (RA0120425-H)

When you submit an enquiry through this website, we may collect:

• full name;
• organisation name;
• work email address;
• telephone number, if provided;
• area of service interest;
• the content of your message or enquiry; and
• technical or security information necessary to protect the website from abuse and automated submissions.

We use personal data provided through this website to:

• receive and respond to your enquiry;
• communicate with you about the services you have asked about;
• maintain records of business enquiries and communications;
• protect our website and systems from spam, fraud or abuse; and
• comply with applicable legal or regulatory requirements.

We do not use your enquiry information for direct marketing unless you separately agree to that use.

This general enquiry form is not intended to receive confidential medical, psychological or counselling information, or information about individual employee cases. Please avoid including such information in your message.

We may use technology service providers to host the website, store data and protect the website from abuse. These service providers receive information as necessary to provide their services.

We may also disclose information where required by law, legal process or a lawful authority. We do not sell personal data submitted through this enquiry form.

Some technology providers supporting this website may process or store information using infrastructure located outside Malaysia. Where applicable, we will take reasonable steps to ensure personal data is handled with appropriate safeguards.

As our current operating policy, general enquiry records are normally retained for up to 12 months after the last related interaction. Data may be retained for longer where it remains necessary for a legitimate business purpose, resolution of an enquiry or where required by law.

When the data is no longer required, we will take reasonable steps to delete, destroy or anonymise it, as appropriate.

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration. However, no Internet transmission or storage system can be guaranteed to be completely secure.

Subject to applicable law, you may contact us to ask about personal data we hold about you, request correction of inaccurate information, or raise questions about how your data is used.

Where a particular processing activity relies on your consent, you may also contact us to withdraw that consent, subject to applicable legal or operational requirements.

For questions, requests or concerns regarding your personal data, contact:

We may update this notice from time to time as our practices, services or legal requirements change. The latest revision date will be shown at the top of this page.